STORE POLICY

Refund and Cancellation

Orders once placed cannot be cancelled and we will not be able to refund the amount.

If you receive a damaged bottle inside the bubble wrap, do not worry. We will send you another bottle. All our bottles are insured and packed in multiple layers.

The mask is packed safely inside a packet, but due to unfortunate circumstances you feel the package has been tampered or destroyed. Do not worry, please share the invoice and package picture immediately we will replace the product. 

Shipping Policy India

We have partnered with the Department Of Posts, India. They will ensure speedy and secure delivery of your package. We only use Speed Post to deliver our products to ensure your order delivers in 2-3 business working days. 

Shipping Policy International

We have partnered with the Department of Post, India. The service we offer for delivery is only through Speed Post. We have set up and have a recognised list of 31 countries where Hempstrol delivers its Premium Hemp Products. Please refer to our Hempstrol Global Shipping Assurance to discover your country. If you do not see your country here, do not worry. Write to us on connect@hempstrol.com or Whatsapp us on +919509828831 and we will find a way that Hempstrol reaches you.

 

Payment Methods

  • All Credit/ Debit Cards

  • Cash on Delivery only India 

  • Netbanking

  • UPI Payments 

  • For any further questions, contact us on connect@hempstrol.com